Customs Clearance & Duties & Shipping Time
|COUNTRY||CUSTOM CLEARANCE||IMPORT DUTIES||AVERAGE SHIPPING TIME|
|Dolls In Stock||Included||Included||3-7 days|
|USA||Included||Included||7 to 12 days|
|European Union||Included||Included||35 to 65 days|
|UK||Included||Not Included||10 to 15 days|
|Canada||Included||Not Included||7 to 12 days|
|Australia, New Zealand||Included||Not Included||10 to 15 days|
|Singapore||Included||Not Included||7 to 12 days|
|Japan & Taiwan||Included||Not Included||5 to 8 days|
|Norway, Switzerland, Romania||Not Included||Not Included||10 to 15 days|
|CUSTOM CLEARANCE AND IMPORT DUTIES ARE NEVER INCLUDED FOR SMALL PACKAGES! TORSOS ARE NOT CONSIDERED SMALL PACKAGES.|
- All taxes and customs clearance are included in the price and taken care of by us whenever possible*
- There are no hidden fees and no additional charges for USA & EU.
- Shipping is FREE to all countries where sex dolls are legal, worldwide.**
*In terms of customs clearance:
– We take care of customs clearance for the USA & EU. The process is quite straightforward for the remaining countries, and we’ll do our best to assist you. Problems are rare, but please be reactive to customs questions if they occur to receive your doll on time.
– For imported high-end products, additional efforts or documents might be needed to get your sex doll on time for customers in Norway, Romania, Switzerland, & Israel.
*In terms of customs duties:
– For full-size sex dolls and sex dolls with robotic features, we offer by default a service that helps you pay import duty in advance if you live in the USA or EU.
– Customers in Canada, New Zealand, Japan, Singapore, Taiwan, Norway, Romania, & Switzerland may have to pay customs duties due to local legislation. We will do all the liaisons with customs, so you do not need to worry. Ensuring this stress-free process is an important part of our service and support. We will always “hold your hand.”
– Due to significantly higher shipping costs to Australia & New Zealand, we charge an extra $100 to $300 shipping fee depending on the package weight & size to deliver to those two countries. Please contact us at firstname.lastname@example.org for more information.
– For small packages (i.e., sex toys, small accessories, sex doll heads, glue …), we never offer delivered duty paid service or customs clearance, and you will randomly have to pay customs duties on your purchase no matter where you live.
– We aim to provide high-quality dolls and the best services and get you the BEST to construct a long-lasting relationship!
** Sorry. We do not ship to countries that have strict laws regarding sex dolls. Please check with us before placing an order to avoid disappointment if you are unsure.
- The contents will be stated on the customs declaration as “Mannequin.”
Suppose you cannot accept delivery on the date we give you. You can change it to another day that suits you better by contacting the courier directly. You will receive details of the courier when your order is processed for shipment.
We require you to leave your phone number when placing your order. The courier requests your contact phone number as part of the delivery process.
We do our best to ensure all of our couriers contact you before delivery, although we also advise that you personally contact them when you receive your tracking number. This is to ensure they know your delivery requirements directly from you.
You won’t need us, but we’re always here to help if you get stuck!
If you have any other questions, don’t hesitate to contact our friendly team by emailing us at email@example.com or using the contact form here. We are always happy to answer any questions you may have.